Chapter 8: Program management – monitoring and evaluation for peer health navigation programs
In this chapter, we identify a host agency’s program monitoring and evaluation responsibilities.
Chapter 8: Program management – monitoring and evaluation for peer health navigation programs (PDF)
Back to guidelines table of contents
Programming resources and tools
The following resources can be used to support a host agency’s program monitoring and evaluation responsibilities. Where a resource addresses a specific recommendation from the chapter, the recommendation number is provided.
General
Peer-to-Peer Program, Population & Public Health Services - Regina, Saskatchewan Health Authority
The logic model for the Peer-to-Peer Program at the Population & Public Health Services - Regina, Saskatchewan Health Authority.
Chapter 7: Evaluating peer programs from Building blocks to peer program success: A toolkit for developing HIV peer programs
Peer Education and Training Sites/Resource and Evaluation Center (PETS/REC) Initiative
This chapter explores key aspects of the evaluation of a peer health navigation program such as outcome selection, logic model development and data collection methods. A separate accompanying document contains evaluation tools and instruments.
Client outcomes
PWA’s Circle of Care Peer Support Program: Client session feedback form – client feedback
Toronto People with AIDS Foundation
This form allows a client to provide feedback on a session with a peer including the client’s satisfaction with the session and if they’d like to receive additional follow-up. (supports recommendation 3)
Peer health navigator outcomes
Peer-to-Peer Program, Population & Public Health Services - Regina, Saskatchewan Health Authority
This resource provides a series of questions to assess the experience of peers leaving the Peer-to-Peer Program. (supports recommendation 4)
Circle of Care peer support worker exit feedback form (page 34) from Circle of Care: Peer support component operations manual
Toronto People With AIDS Foundation | The Teresa Group | Prisoners with HIV/AIDS Support Action Network | Black Coalition for AIDS Prevention | AIDS Committee of Toronto
This manual provides operational guidance for the Circle of Care peer support programs. It includes a form that allows peers who are leaving the program to share feedback on their experience as peer support workers. Please note that the manual is a working draft; further information about forthcoming revisions can be obtained from the authors. (supports recommendation 4)
Program delivery statistics
Peer-to-Peer Program, Population & Public Health Services - Regina, Saskatchewan Health Authority
This form is used by peers to document contact and interaction with a client at the Peer-to-Peer Program. (supports recommendation 5)
PWA’s Circle of Care Peer Support Program: Client session feedback form – peer feedback
Toronto People with AIDS Foundation
This form allows a peer to provide feedback on a session with a client including challenges, referrals made and recommendations. (supports recommendation 5)