Chapter 6: Program management – supervision, support, and mentorship for peer health navigators
In this chapter, we identify the responsibilities of the host agency related to peer health navigator supervision, support and mentorship, navigator and client matching and navigator self-care.
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Programming resources and tools
The following resources can be used to support host agency responsibilities related to supervision, support and mentorship of peers and peer health navigator self-care. Where a resource addresses a specific recommendation from the chapter, the recommendation number is provided.
General
Elevate NWO
This policy outlines the standards, procedures and supervisor and staff responsibilities for staff supervision at Elevate NWO.
Women’s Health in Women’s Hands Community Health Centre
This policy includes procedures and standards for the recruitment, support and supervision of volunteers.
Chapter 6: Supervising peers from Building blocks to peer program success: A toolkit for developing HIV peer programs
Peer Education and Training Sites/Resource and Evaluation Center (PETS/REC) Initiative
This chapter reviews different forms of supervision and how supervision can be best delivered to support peers. A separate accompanying document contains tools for supervising peers, including a list of topics to cover during administrative supervision with peers (pages 6-8) and a guide for group supervision with peers (page 9).
Peer health navigator and client matching
PWA’s Circle of Care Peer Support Program: Peer request form
Toronto People with AIDS Foundation
This peer request form allows clients to describe their specific support need and their preferred peer characteristics such as ethnicity/culture or language spoken. (supports recommendation 4)
Self-care
Peer self-care plan worksheet (page 10) from Building blocks to peer program success: A toolkit for developing HIV peer programs (resources for chapter 6)
Peer Education and Training Sites/Resource and Evaluation Center (PETS/REC) Initiative
This worksheet can be used by peers to identify the self-care activities they will undertake. (supports recommendation 11)