Distribution in drop-in settings

Drop-in programs and services are available without an appointment and take place during consistent hours to provide clients with a dependable and flexible way to access services, including HIV self-test kits. Organizations can consider integrating HIV self-test kit distribution into existing drop-in services or develop new drop-in services specifically for the distribution of self-test kits. Drop-in programs can provide a convenient way for clients to pick up tests in a familiar setting. Drop-ins also provide an opportunity for clients to connect with staff immediately and can help to facilitate referrals to other services. Drop-ins offer an excellent opportunity to provide self-test kits to those already familiar with your organization. 

“Alleviates some pressure from traditional testing streams” – Dialogue participant

The following best-practice recommendations outline strategies to consider when developing or integrating approaches to distributing self-test kits in drop-in settings.

Practice-based recommendations:

1. Consider integrating self-test kit distribution into existing drop-in services or developing new drop-in services related to self-testing. 

2. Always have staff who are trained in self-testing available during drop-in times so that individuals can receive support and assistance.

3. Create a relaxed and welcoming environment that can help mitigate potential barriers to accessing testing services. 

4. Consider designating specific drop-in times for first-time testers tailored to address their specific needs and barriers.